Refund Policy

Effective date: 25 October 2026

This policy applies to paid Photostream plans sold by photostream. We want you to be happy with the Service; if it does not suit you, you can get your money back.

1. 14-day money-back guarantee

You can request a full refund within 14 days of any payment — the first subscription payment or a renewal — for any reason. No explanation is required.

2. How to request a refund

• Card payments are processed by our reseller and Merchant of Record, Paddle.com. Request a refund at paddle.net (find your order using the email from your receipt), or write to us and we will arrange it with Paddle.
• USDT payments made directly to us: write to prostream.uz@gmail.com with your account and the payment transaction; we return the amount to the wallet it came from.

Approved refunds go back to the original payment method, usually within 5–10 business days depending on your bank.

3. After a refund

When a payment is refunded, the paid plan for that period ends and the account moves to the Free plan. Photos already uploaded stay available within Free plan limits and retention, as described in our Terms of Service.

4. Cancelling without a refund

After 14 days you can still cancel at any time in your account (Billing). Cancellation stops future renewals and the plan stays active until the end of the period already paid.

5. Your statutory rights

This policy does not affect any rights you have under consumer law in your country.

6. Contact

Questions about a charge: prostream.uz@gmail.com